Terms and Conditions

1 Introduction & Applicability

Cvcv99 is an online gaming and betting platform operated specifically for users in Bangladesh. These Terms & Conditions ("Terms") apply to the use of the cvcv99 platform, website, and mobile application.

These Terms constitute a legal agreement between cvcv99 ("we", "us") and the user ("you", "your"). By accessing, browsing, or using any service on the platform, you automatically agree to these Terms.

Cvcv99 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes automatic acceptance of the revised terms. We recommend checking this page regularly.

Alongside these Terms, our Privacy Policy and Responsible Gaming Policy-also apply simultaneously.

2 Account Registration & Eligibility

The following eligibility requirements must be met to open an account and use cvcv99's services:

• Minimum age is 18. Opening an account for minors is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• Only one account per person is permitted. Creating multiple accounts is strictly prohibited.
• You must register using your own name and payment method.
• Transferring or selling your account to a third party is strictly prohibited.

Cvcv99 may request a national ID, passport, or other documents at any time for identity verification. Failure to provide the required documents may result in a temporary account suspension.

3 Deposit & Payment Policy

Deposits on cvcv99 must be made using approved payment methods, including Mobile Banking, Nagad, and Rocket. The following rules apply to all deposits:

• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted.
• There are no hidden charges on deposits; however, the payment provider's own fees may apply.
• Suspicious deposits are subject to verification before being accepted.

4 Withdrawal Policy

The following conditions must be met to withdraw winnings from cvcv99:

• Your account must be fully verified (KYC complete) before submitting a withdrawal request.
• Minimum withdrawal amount is BDT 500.
• Wagering requirements must be fulfilled before winnings derived from a bonus can be withdrawn.
• Withdrawals are typically processed within 1–3 hours.
• Cvcv99 reserves the right to place a hold on withdrawals if fraud is suspected.
• The payment method used for deposits and withdrawals must be the same.

5 Bonus & Promotion Terms and Conditions

Cvcv99's bonus and promotion offers provide extra benefits for users. However, each bonus comes with specific terms that must be followed:

• Welcome Bonus: New members receive a 100% bonus on their first deposit. A minimum wagering requirement of 10x must be met before the bonus can be withdrawn.
• Reload Bonus: A minimum deposit of BDT 500 is required to qualify for the weekly reload bonus.
• Cashback: Cashback is awarded on net losses within a specified period and can be withdrawn directly.
• A new bonus cannot be claimed while another bonus is still active.
• If bonus abuse is detected, the relevant bonus and any associated winnings will be forfeited.
• A bonus cannot be used after its expiry date.

6 Betting Rules

The following general rules apply across cvcv99's Sports Betting, Live Casino, and other gaming sections:

• Once confirmed, a bet cannot be changed or cancelled.
• If a bet is incorrectly accepted or displayed due to a technical error, cvcv99 reserves the right to void that bet.
• Each game has its own rules, which should be read before play begins.
• Cvcv99 reserves the right to change odds or payout rates.
• Disconnections during live betting will not affect the outcome of a placed bet.
• Maximum win limits are determined by individual game type and bet category.

7 Prohibited Activities

The following activities are strictly prohibited on the cvcv99 platform:

• Using automated bots, scripts, or software for betting or gaming.
• Any form of fraud or deceptive activity.
• Using the platform for money laundering or any form of illegal financial activity.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to gain unauthorized access to another user's account.
• Operating multiple accounts by the same individual or group.
• Disrespectful behavior toward platform staff.

8 Privacy & Data Protection

Cvcv99 treats the privacy of users' personal information as a top priority. Our data management policy is as follows:

• Your personal information is collected and used solely for the purpose of providing our services.
• Information is not shared with third parties except where required by law.
• All data is protected by SSL encryption.
• You may request to view or delete your stored information at any time.

For more details, visit our Privacy Policy Read the page.

9 Responsible Gaming

Cvcv99 firmly believes that gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly:

• Never bet more than you can afford to lose.
• Use the option to set daily, weekly, and monthly deposit limits.
• Take a self-exclusion break of 24 hours to 6 months whenever needed.
• If you notice signs of problem gambling, please inform our support team.
• An option to permanently close your account is also available.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

10 Account Suspension & Closure

Cvcv99 may temporarily suspend or permanently close an account under the following circumstances:

• Violating any clause of these Terms & Conditions.
• Registering with false or incomplete information.
• If evidence of fraud or deception is found.
• Failure to complete identity verification or refusal to provide required documents.
• Extended period of inactivity (more than 12 months).
• At the user's own request.

Users will be given the opportunity to withdraw their verified balance before account closure, unless the account is being closed due to fraud.

11 Limitation of Liability

Cvcv99 is not liable for the following:

• Losses resulting from internet connection interruptions.
• Payment processing failure on the part of a third-party provider.
• Unauthorized access to an account resulting from the user's own negligence.
• Force majeure events such as natural disasters, war, or government-imposed restrictions.
• Service disruptions occurring during scheduled platform maintenance.

Under all circumstances, cvcv99's maximum liability is limited to the value of the transaction in question.

12 Amendments to Terms & Their Effect

Cvcv99 reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified in advance of any significant changes.

• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
• These Terms are governed by the applicable laws of Bangladesh.
• In the event of any dispute, an initial attempt will be made to resolve it through mutual discussion.
• If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be in full effect.